Cancellation and Refund Policy

Last updated: 07/11/2024

At NASTAF Technologies, we strive to provide the best services for our clients, including SaaS applications, website SEO, and mobile app development. This Cancellation and Refund Policy explains your rights regarding cancellations, refunds, and related procedures.

1. Subscription Services

If you subscribe to any of our SaaS services, the following policies apply:

• Monthly Subscriptions: You may cancel your monthly subscription at any time. The cancellation will take effect at the end of your current billing cycle, and no further charges will be made. Refunds are not provided for partial months.
• Annual Subscriptions: Annual subscriptions can be canceled within the first 30 days for a full refund. After 30 days, cancellations will take effect at the end of the billing period, and no partial refunds will be issued.

2. One-Time Purchases

For one-time purchases, such as custom software development or SEO packages:

• Custom Projects: For custom projects, cancellation and refund terms will be specified in the project agreement. Any refund requests will be reviewed according to these terms, and in cases where work has already commenced, prorated refunds may apply at our discretion.
• Non-Refundable Services: Certain services, like website SEO assessments or consultation sessions, are non-refundable once the service is provided.

3. How to Request a Cancellation or Refund

If you wish to cancel your service or request a refund, please contact us at info@nastaf.com with the following information:

• Your full name
• Your account or order number
• Details of the service you wish to cancel or request a refund for

Our team will review your request and respond within 5-7 business days with further instructions or a confirmation of your refund, if eligible.

4. Refund Processing

Refunds, once approved, are processed within 10-15 business days and will be returned to the original payment method. Please note that depending on your financial institution, the refund may take additional time to appear on your statement.

5. Changes to the Cancellation and Refund Policy

We reserve the right to update this Cancellation and Refund Policy at any time. Any changes will be posted on this page with an updated "Last updated" date.

6. Contact Us

If you have any questions regarding this Cancellation and Refund Policy, please contact us at:

Email: info@nastaf.com